Q: What you don't cover?

Services We Do Not Provide: Moving or lifting heavy items and furniture Vacuuming and mopping beneath large or medium-sized rugs; we do not roll up rugs (please ensure the space is clear if it requires cleaning) Cleaning animal waste or toilets Addressing human urine or stool Cleaning areas that require a ladder or long reach tools Polishing furniture with oils or similar products Moving or lifting stored items, boxes, etc. (e.g., under the bed; please ensure the space is clear if it requires cleaning) Cleaning areas that are excessively cluttered Mould removal; please note that natural and eco-friendly products have limitations We do not offer vacate cleaning, builders' cleaning, oven cleaning, window cleaning, or one-off cleaning services at this stage

Question 1

How often can I schedule cleanings?

Accepted Answer

You can choose a frequency that suits your needs, whether weekly, bi-weekly, or monthly.

We do not offer one-time cleaning at the moment such as vacate cleaning, rental inspection cleaning, any one off cleaning.

Question 2

What do you clean?

Accepted Answer

Here are the examples:

Bathroom:

Empty bins
Clean the tap, sink & plug
Wipe mirrors
Clean and disinfect toilets and around it
Scrub a shower and clean a bathtub
Wipe tiles (Only reachable areas)
Dust shelves (Only reachable areas)
Dust the window sills
Wipe cabinet faces
Vacuum flooring
Mop flooring

Kitchen:

Clean cabinet faces
Clean countertop
Clean tap, sink & plug
Clean external appliances on a countertop
Clean the microwave inside and out
Wipe stovetop
Clean the oven face (Not the inside)
Wipe a fridge face (Not the inside)
Vacuum flooring/carpet
Mop flooring
Empty bins if you request (Not Compost bin)

Bedroom, living, dining, theatre room, other room:

Clean kitchen table
Empty bins
Clean cobwebs (Only reachable areas without a step or a ladder)
Dust furniture
Dust TV
Dust hangings on the wall (Only reachable areas without a step or a ladder)
Dust window sills
Dust skirting
Wipe Plantation Shutters (Not Venetian Blinds)
Vacuum all floors and carpets
Mop hard floors (Tiled, concrete, wooden floor, etc)
Dust the doors and wipe the handles
Wipe light switches

Laundry:

Clean the benchtop, tap, sink & plug
Wipe surfaces, dryer face, washing machine face.
Clean cobwebs (Only reachable areas without a step or a ladder)
Dust hangings on the wall (Only reachable areas without a step or a ladder)
Dust window sills
Dust the doors and wipe the handles
Wipe light switches
Vacuum the floor
Mop hard floor

Entrance, hallway:

Dust surfaces
Dust hangings on the wall (Only reachable areas without a step or a ladder)
Dust window sills
Dust skirting
Dust the doors and wipe the handles
Wipe light switches
Vacuum the floor
Mop hard floor

If you have any other areas need cleaning or housekeeping tasks, please ask us.

Question 3

Do you do any housekeeping tasks or any other additional clean?

Accepted Answer

Indeed! we offer a range of services. Kindly inform us of any additional tasks you would like,

Here are examples of additional requests

Wipe a French door/glass door
Wiping Venetian blinds
Wash dishes
Changing bed sheets
Making beds
Housekeeping such as watering plants, wiping plants, folding laundry, etc...
Wipe the skirtings
Big tidy-ups
Clean Inside cabinets or cupboards
Garden easy tidy-ups E.g. sweeping, tidy-ups, etc...

Question 4

Can I customise my cleaning preferences?

Accepted Answer

Certainly! We customise our cleaning services to address your specific requirements, whether you need partial cleaning or alternative options. Please do not hesitate to reach out to us!

Question 5

What you don't cover?

Accepted Answer

Services We Do Not Provide:

Moving or lifting heavy items and furniture
Vacuuming and mopping beneath large or medium-sized rugs; we do not roll up rugs (please ensure the space is clear if it requires cleaning)
Cleaning animal waste or toilets
Addressing human urine or stool
Cleaning areas that require a ladder or long reach tools
Polishing furniture with oils or similar products
Moving or lifting stored items, boxes, etc. (e.g., under the bed; please ensure the space is clear if it requires cleaning)
Cleaning areas that are excessively cluttered
Mould removal; please note that natural and eco-friendly products have limitations
We do not offer vacate cleaning, builders' cleaning, oven cleaning, window cleaning, or one-off cleaning services at this stage

Residential Eco-Cleaning

Our service is to clean, tidy up the spaces that you request so that you feel calm, lighter, refreshed, less overwhelmed and less stressed. Most of our clients are families and professionals who care about a clean and safe home environment for their children and pets.

Clean homes

Frequently Asked Questions

Find out more about our subscription residential cleaning service.

How often can I schedule cleanings?

What do you clean?

Do you do any housekeeping tasks or any other additional clean?

Can I customise my cleaning preferences?

What you don't cover?

What Our Clients Are Saying

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